Privacy policyPrivacy Policy

Article 1 (Personal Information)

"Personal Information" refers to information as defined by the Personal Information Protection Law, including information related to a living individual that can identify a specific individual through details such as name, date of birth, address, phone number, contact information, and other descriptions contained therein, as well as data concerning appearance, fingerprints, voiceprints, and other information such as health insurance certificate numbers that can identify a specific individual alone (personal identification information).

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, driver's license number, etc., when users register for use. The Company may also collect information regarding transactions and payments including users' personal information from partners (including information providers, advertisers, ad distributors, etc., hereinafter referred to as "Partners") between users and such partners.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows.

1. To provide and operate the Company's services
2. To respond to inquiries from users (including identity verification)
3. To send emails about new features, updates, campaigns for the services used by users, and information about other services provided by the Company
4. To contact users as necessary for maintenance and important notices
5. To identify and refuse use by users who violate terms of use or intend to use services for fraudulent or improper purposes
6. To allow users to view, change, delete their registered information and check usage status
7. To charge fees to users for paid services
8. For purposes incidental to the above-mentioned purposes

Article 4 (Change of Purpose of Use)

1. The Company shall change the purpose of use of personal information only when reasonably recognized to be related to the previous purpose.
2. If the purpose of use is changed, the Company shall notify users by a prescribed method or disclose it on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. The Company shall not provide personal information to third parties without prior consent from users, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Law or other laws and regulations.
   1. When necessary to protect human life, body or property, and obtaining consent is difficult
   2. When especially necessary to improve public health or promote sound growth of children, and obtaining consent is difficult
   3. When cooperation is necessary for government agencies or local public entities to perform statutory duties and obtaining consent may hinder the performance
   4. When the following are announced in advance and the Company has submitted a notification to the Personal Information Protection Commission:
      1. Including provision to third parties in the purpose of use
      2. Items of data provided to third parties
      3. Means or method of provision to third parties
      4. Suspension of provision upon user request
      5. Method of receiving user requests
2. Notwithstanding the preceding paragraph, the following cases do not count as provision to third parties:
   1. When outsourcing handling of personal information to the extent necessary to achieve the purpose of use
   2. When personal information is provided due to business succession through mergers, etc.
   3. When personal information is jointly used with specific persons, with prior notification to or easy accessibility for the user about the jointly used items, users, purposes, and person responsible for managing the information

Article 6 (Disclosure of Personal Information)

1. When the Company receives a request for disclosure of personal information from the individual, it will promptly disclose it. However, disclosure may be refused wholly or partially if it falls under any of the following cases, and if disclosure is refused, the Company will promptly notify the individual. A fee of 1,000 yen per request will be charged for disclosure.
   1. When disclosure may harm the life, body, property or other rights or interests of the individual or a third party
   2. When disclosure may significantly interfere with the proper execution of the Company's operations
   3. When disclosure would violate other laws or regulations
2. Notwithstanding the above, information other than personal information such as history and characteristic information will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

1. Users may request correction, addition or deletion (hereinafter "correction, etc.") of their personal information held by the Company if such information is incorrect, through the procedure set by the Company.
2. If the Company judges it necessary to comply with the user's request, it will promptly correct, etc. the personal information.
3. If correction, etc. is made or not made, the Company will promptly notify the user.

Article 8 (Suspension of Use of Personal Information, etc.)

1. When requested by the individual to suspend use or delete personal information due to use beyond the scope of purpose or acquisition by fraudulent means (hereinafter "suspension, etc."), the Company will promptly investigate.
2. If it is judged necessary based on the investigation, the Company will promptly suspend use, etc.
3. If suspension, etc. is made or not made, the Company will promptly notify the user.
4. Notwithstanding the above, when suspension, etc. is difficult due to excessive cost or other reasons, the Company will take alternative measures necessary to protect users' rights and interests.

Article 9 (Changes to Privacy Policy)

1. The content of this Policy may be changed without notifying users except as otherwise stipulated by laws or this Policy.
2. Unless separately specified, the changed policy will take effect once posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following.

Address: 7-20 Naraya-machi, Hakata-ku, Fukuoka City, Fukuoka Prefecture 812-0023, L-Biz Gofukumachi 6F
Company name: Ocean Tourism Co., Ltd.
CEO: Cai He
Department: Operations Department
Email: info@oceantravel.co.jp